Privacy Policy

We at Omakoeion Services Ltd

At Omakoeion Services Ltd we recognize that privacy is important to you.

This Privacy Policy explains how our Company Omakoeion Services Ltd and all its affiliates and subsidiaries collect, use and disclose your personal data, and your rights in relation to the personal data as these are held. Keeping your data secure and private is part of our philosophy for delivering high standards of services.

In this privacy policy, “us”, “we”, “our” is the data controller of your personal data and is subject to the EU General Data Protection Regulation 2016/679 (“GDPR”) and any locally applicable data protection laws.

How we collect your data

• From information about you provided to us by you directly;
• From information about you provided to us by your company or an intermediary;
• When you communicate with us in writing, by telephone, fax, website registration, email or other digital means. We may monitor, record and store any such communication;
• When you complete (or we complete on your behalf) client on-boarding or application or various KYC and due diligence forms;
• From your agents, advisers, intermediaries, and custodians of your assets;
• From publicly available sources or third parties, commonly where we need to conduct background checks;
• From the information you provide to us during events, conferences, or in-person meetings where business cards are exchanged;
• Cookies – You can read more by selecting ‘Settings’ on the Cookies Policy Notification Bar once you visit our website.

Data we collect

• Name and contact information (address, email, phone, etc.);
• Biographical information (DOB, tax ID, passport/ID, nationality);
• Financial information (income, assets, liabilities, bank details);
• Reference letters, PEP status, FATCA/CRS info, signatures;
• Personal goals and objectives relevant to our services;
• Employment, education, personal circumstances and interests;
• Information to assess political exposure or money laundering risk.

Processing your personal data

1. Performance of a contract with you

We process your data to:

• Prepare service proposals;
• Provide agreed services;
• Handle feedback and complaints;
• Fulfill other purposes you provided the data for.

Data may be shared with:

• Your authorised agents and intermediaries;
• Third parties assisting in service delivery (including Omakoeion affiliates);
• Professional advisors (lawyers, accountants, IT consultants);
• Debt collection agencies;
• Cyprus courts or public authorities as required;
• Other intermediaries introduced to you.

2. Legitimate interests

We also process data for:

• Marketing (see below);
• Staff training and performance monitoring;
• Internal admin and statistical purposes;
• Legal rights protection and advice seeking.

Data may be shared with:

• Advisors or agents;
• Third parties considering business acquisition.

3. Consent

Where processing is based on consent, you may withdraw it at any time. This does not affect prior processing based on that consent.

4. Compliance with legal obligations

We process data to:

• Meet AML and regulatory obligations;
• Fulfill tax or legal authority requirements.

Data may be shared with:

• Advisors and auditors;
• Background check providers;
• Regulators and law enforcement agencies.

Marketing

We may send marketing about our services, alerts, newsletters, and events. This is only sent internally from Omakoeion Services Ltd.

To unsubscribe or withdraw consent, contact us via email: [email protected]

Transfer of data outside the EU

Personal data may be transferred outside the EU only where:

• The destination country is approved by the EU Commission;
• The recipient is under the EU/US Privacy Shield;
• Standard contractual clauses are in place;
• You provide explicit consent.

Data retention

• AML-related data is retained for 5–7 years post-relationship;
• Other data is retained for up to 7 years, unless required otherwise.

Data is stored securely with access limited to necessary personnel only.

Processing Data as Controller for Agents and Intermediaries

If you are acting as an agent/intermediary, you agree to inform individuals of this policy and ensure data is collected lawfully. You must notify us of any breaches and secure all personal data appropriately.

Your rights under GDPR

• Access and obtain copies of your data;
• Request we stop processing your data;
• Opt out of marketing communications;
• Request erasure or correction of your data;
• Restrict data processing;
• Request data in portable format;
• Correct inaccurate data.

Some rights may be limited by legal exceptions.

Changes to this policy

This policy may change occasionally. We won’t reduce your rights without explicit consent. Updated versions will be posted here with the effective date.

Official requests

Submit official data-related requests via email to: [email protected]

For complaints, you may contact the Data Protection Commissioner of Cyprus at: http://www.dataprotection.gov.cy